 Bar & Restaurant Manager's Opening ChecklistHaving a checklist to hand each morning will allow you to focus on
the key areas without forgetting anything while ensuring you keep your
staff on task and focused on their goals for the day. Use our helpful 40 Point Managers
Opening Checklist to streamline the opening shift and to ensure
consistency between different managers.
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 Download: Par Stock Levels Checker
Use this handy tool to document your par stock levels and order requirements. Establish the par stock for each item you are ordering. more>>
 A Guide Into The Insights Inside Your Guests Minds
This 20 Page guide contains all the information you must have in order to be able to implement the best marketing strategies for your accommodation business. Bought to you by Finbarr Malone and Associates, in association with Barkeeper, let this guide show you where you're going wrong and how to do it right. more>> Download: Your Strategy Planning Meeting Checklist
It is important for the health and success of your business that, at least once a year, you hold a Strategic Planning Meeting.
Barkeeper has compiled Your Strategy Planning Meeting Checklist, so you can be totally prepared for your meeting ensuring you are getting the most effective result. preview>> Download: Customer Experience Evaluation Software96% of customers don’t complain. They just don’t come back. In order for you to gain a real perspective of what your customer experience is like, you need to be evaluating your customers experiences in your business. With this in mind we have come up with the Customer Experience Evaluation Software so you can have standard evaluation tool to grade your business and evaluate it from a customers perspective. Preview>>
 Download: Business Plan Presentation TemplateDo you know what is involved in a business plan? Do you have the capacity to present your business plan in the best manner to to show your lenders that your business can make a profit if they invest in you? This Business Plan Presentation Template in a powerpoint presentation format will enable you to easily and effectively present your business plan in a professional manner. Preview>> Download: Goal Planning Template
Do you want to ensure your staff have a career plan for development in your business? Do you want to make sure that you're getting the most from your staff? Not only will this Goal Planning Template help ensure your getting the best from your staff, but it will also help you retain your great staff. Preview  Download: SWOT Analysis Planning ToolThis easy-to-use strategic planning tool will be essential for any new hospitality business venture. Download this tool to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in your business venture. Preview  Download: Strategic Business Planning Barkeeper, in association with Andersen Bowe, brings you Strategic Business Planning. Download this comprehensive guide covers everything you need to know about planning for your successful hospitality business. Preview  Download: Food For Thought How to make the most of your food. If you're thinking of introducing food operations into your business then this booklet will give you the advice you're looking for.
Prepare your recipes and manage your costs, for a profitable food service with this exclusive recipe card. Download this card to record details such as ingredients, quantities, instructions and more.
Effectively manage a profitable kitchen with this easy to use Food Sign Out Sheet.
Track the purchases your staff are making for the benefit of your business with this essential form.
Download: Emergency Contact Form
List all important emergency numbers, staff numbers, supplier details on this easy to edit form.
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Download: Hygiene Self Assessment Spreadsheet
Monitoring the hygiene standards in a food establishment is an important factor in the HACCP process. Use this simple bi-monthly audit system to keep a record of where improvements can be made and the relevant recommendations.
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Download: Time Sheet
Calculating weekly staff hours completed can be a complicated and time consuming business, so Barkeeper has created this timesheet to assist with this task.
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Download: Telephone Reference Checklist
Reference checking can eliminate undesirable applicants, identify the best candidate, reduce turnover and training costs, and even prevent liability for negligent hiring.
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Download: Restaurant Reservation Sheet Every restaurant needs a reservation sheet to detail the bookings made for each day.
Use this restaurant reservation sheet to detail the number of guests in each party and what the special occasion may be if required.
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Download: Interview Form To ensure that the most is made of the employer and prospective employee's time, ensure you have a structured agenda prepared. Download our template to assist with this process.
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Download: Cashing Up Sheet Use this sheet to assist with the counting and cashing up of your cash registers at the end of each shift. An essential tool in eliminating discrepancies and fraud.
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Download: Customer Comment Card It's important to get feedback from your customers about your products and services. Many customers don't give you feedback until something goes wrong. Use a comment card like this to encourage your customers to let you know what works, and what doesn't work.
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Use this application rejection letter to respond to applicants who you will not be calling for interview. It should be printed on your company letterhead.Preview>>
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An appraisal is a performance review which is carried out with every member of your staff, from staff in training to your deputy general manager, at least once per year.
This staff appraisal form will simplify the process of performing these appraisals for all involved.
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Send out this letter to inform each member of staff informing them of the date of their appraisal, and how they should prepare for the interview.
This document should be used in conjunction with the Appraisal Form.
This download describes exactly what an appraisal is, and how you should approach each member of staff when performing this interview.
This document should be used in conjunction with the Appraisal Form and Appraisal Letter.
As soon as you take on an employee to work for you, you should draw up a contract of employment which sets out the relationship between you and your employee. Preview>>
Simply use a standard Job Application Form to allow the Applicants do the hard work for you. Use this form as a starting point for developing a form that suits your establishment.
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 Download: How To Create A Mission StatementWhy do you need a mission statement? Because it allows staff and management to understand the company's focus and philosophies while sharing with your customers what is most important to the company. Barkeeper has created this easy to use Mission Statement Development Worksheet to allow you to your mission statement today. Preview Download: Performance Management StrategyDo you want to improve the performance of your business? Our Performance Measurement Strategy will allow you create a strategy based organisation. Preview>> Download: Strategy for Low Cost and High Yield The second in our exclusive Executive Series. A Strategy for Kow Cost and High Yield is essential reading for those looking to have a profitable hospitality industry. Easily manage your bar stock and account for missing drink with this easy to use Drink Spillage Sheet. Download this sheet to record drink spillages as they happen, account for them at the end of the night and during stock-take.
Protect your establishment when you or your staff refuse the sale of alcohol to an intoxicated customer. Download this exclusive template and record detailed information about the refusal of sale.
Make sure that you're getting the most value out of all of your meetings. This helpful template will provide you with the consistent framework you need to ensure your meetings reach your outcome expectations.
There are two major reasons to introduce policies for Internet and email use within your business. Read why and Download an Internet Usage Policy for your business here. Click for more>>
 Download: Customer Complaint Record Form
Even great businesses get complaints. Use our useful form to track areas of your business needing improvement. Preview>>  Download: Labour Cost Worksheet
If you do not control your labour cost effectively, it can be the difference of operating a successful business or going out of business. Download this labour cost worksheet which will allow you to calculate your labour cost with ease.
Download: Master Price List To assist with your ordering it is a great help to have a master price list in place. This consists of a simple spreadsheet which lists all of your products, the unit of measurement, the cost per unit and most importantly, the price per unit which you have agreed to pay.
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Download: Customer Database A customer database is an ideal way for you to keep a directory of all your customers. It is an on-going process which involves it being constantly updated with all your customers details.
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Download: Purchase Order In a food and beverage environment a purchase order should be used to order the stock that is required. Use this download to ensuring you have control of all the ordering which takes place.
It is a sad fact that in any business you may be called upon to operate disciplinary procedures towards members of your staff. Use this letter after a disciplinary meeting has taken place to document the standards to be implemented by the employee.
Use this Fine Dining Order of Service guide as part of the induction process when new waiters join your establishment. It is a great reference tool and will ensure a set standard of service from your team.
This document should be distributed to each employee when starting work within your restaurant. Each employee should receive a safety orientation before beginning work.
Getting paid often requires submitting an invoice. Download this basic invoice, add your own logo and address, and start billing your clients.
When you employ someone new, you will need to keep a record of all their details e.g. name, address, employment details, next of kin, and bank account information. Use this form to record all the required information. Preview>>
Download: Time Off Request Form
To assist with allocating time off for employees, implement this Time Off Request Form to be used at least 7 days before your roster is due to be released.
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A toilet cleaning checklist shows your customers that hygiene and cleaning procedures are a priority in your establishment.
This document is ready to be used and should be placed onto the back of the toilet door and filled out in accordance with your cleaning rota. Preview>>
This download will allow you to keep an account of each piece of company clothing a new staff member receives. At the end of each employees contract of employment, the hotel, restaurant or bar will check off each piece of returned uniform against the issue sheet. Preview>>
By using this signing in and out sheet for the distribution of keys in your establishment, the person who signs for the keys has the responsibility of returning them.
Staff should record all beverages for voiding onto this sheet, so at the end of the shift/day/week the manager can see what needs to be voided and therefore the till should balance.
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This sheet should be used by the owner/manager of a pub or hotel where theft is thought to be taking place. With the use of this sheet you can monitor the daily usage of each item and then see at a glance if theft is taking place. Preview>>
By filling out this form you can monitor the daily waste in your premises. Preview>>
Download this function quote letter which will provide the potential customer with all the information they will need for booking their wedding, christening or other special occasion. Preview>>
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