These days, the internet is a vital tool in many businesses as a fast and effective way to conduct business. With this in mind. in order to maintain a profitable hospitality business it is important that your establishment adopts policies for Internet and email use within your business:
to ensure that communications resources are not wasted and productivity doesn't suffer.
to help protect the business from potentially damaging material being sent or received via the Internet or email and any possible resulting legal action.
In general, providing Internet access and email facilities to your staff has tremendous benefits. It can increase efficiency, aid communication and help employees increase their basic IT skills. Allowing staff to access the Internet outside working hours can be seen as a perk of the job. However, controlling and policing such access may be difficult.
Trivial abuses of the system include transferring large file attachments, or wasting work time on Internet surfing, personal email or online chat. More serious risks include:
Downloading files that contain viruses
obtaining copyrighted material such as music or films
transmitting valuable or sensitive business information without encryption
distributing or relaying offensive or abusive material via email
generating junk email, or spam, via mass mailings
accepting files from people in online chat rooms which could bypass firewalls or email filters
More serious misconduct may result in disciplinary or even legal proceedings. This includes:
accessing or downloading pornography or other offensive material
libelling or defaming colleagues, or even external business contacts, via email
using the Internet to commit fraud or other illegal acts
To help you avoid such risks, it is best to introduce internet and email usage policies. It should also ensure that your business and staff get the best possible use out of your IT system.
Download our Acceptable Internet Usage Policy Document which you can tailor for your own specific needs. Once staff have signed this agreement, file in their Employee File.
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In general, providing Internet access and email facilities to your staff has tremendous benefits. It can increase efficiency, aid communication and help employees increase their basic IT skills. Allowing staff to access the Internet outside working hours can be seen as a perk of the job. However, controlling and policing such access may be difficult.
