DOWNLOAD DRINKS KNOWLEDGE
- Do your Staff know the difference between "Cognac VS" and "Cognac VSOP?"
- Where does "Whisky" come from and what about "Whiskey"?
- Are your staff comfortable recommending drinks or do they hesitate due to lack of product knowledge?
The ability to recommend drinks and comfotably upsell will increase your average spend per customer, but staff need to continuous training and coaching if you are to achieve this.
To assist you in this task, we have compiled a Drinks Knowledge E-Booklet which you can print and give to your staff. Once your staff have studied this booklet, then test their knowledge with our Drinks Knowledge Quiz.
Contents include:
A Seven Page Downloadable E-Booklet in PDF Format with Facts and Service Procedures on:
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Vodka
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Gin
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Irish Whiskey
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Scotch Whisky
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Rum
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American Whisky
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Cognac
Remember, you can spend all the money on the world on a beautiful theatre, but if you don't invest in the actors, you won't get past your opening night.....
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