How to WOW your customers with THEIR credit card.
There can be few things your customers do more often in your bar/restaurant (apart from eating and drinking!) than handing over their credit/debit card for payment. This transaction has become so normal and such a part of your business that it can be easy to overlook the wow and marketing potential contained therein! Click for More>>
The ONLY way for bars & restaurants to deal with site reviews.
One of the first things a customer sees when they Google your business is the corresponding star ratings and reviews from the likes of Yelp, Google Local, Foursquare etc. There is no denying that these ratings make a difference. Click for More>>
Stop with the set pieces when training your staff
attitude outweigh skill? In some instances perhaps. By all means
training a staff to a required service level should be at the top of any
bar/restaurant priority list, but at some point you have to step back
and let personalities come to the fore. Click for More>>
5 creative ways to use Twitter in your Bar/Restaurant
can be a valuable asset when interacting with your customers on a
daily, almost instantaneous basis. Inquires, questions, daily specials,
weekly events - these are all elements that can be captured and taken to
another level with the interaction that a vibrant Twitter network can
provide. Click for More>>
Stop treating your customers like
Are you creating a conversation with your customers? Are you interacting with them daily? Or are you treating them like a routine transaction? Don’t commit the cardinal sin. Engage them. Click for More>>
Why bar/restaurant owners should NOT blog.
Are you attempting to be a jack of all your restaurant gigs, but master of none? Maybe blogging isn’t what you need. Maybe doing what you are good at is what you need to focus on. Click for More>>
Why you need an Opening Checklist for your managers.
You don’t shop at the grocery without at list, right? So start each day at the bar with a rundown and checklist. Organizing operations and tasks make the leg work so much easier. Click for More>>
Everything you need to know about the new Foursquare & Google Local.
Are your customers checking in and finding you locally? Learning about your social market is key to creating a strategy to keep customers coming back. Stay up to speed on the newest roll-outs of Foursquare and Google Local. Click for More>>
How you’re killing your business with tension.
Think a first impression only matters on a job interview? Well surprise, your customers are interviewing you each time they come through the door. Attitude and atmosphere can be a game changer when your goal is a restaurant with a positive vibe. Click for More>>
Are you fluent in the language of hashtag?
you aren’t a regular user of Twitter, you may be confused as to why
you’re seeing more and more words prefaced by the “#” symbol in your
daily life. Click for More>>